Our hearing devices work for the majority of people who try them, but if they don’t happen to work for you, that’s why we have a 45 day money back guarantee – so there’s no risk to just giving them a try.

Nope! We have a patented, comfortable design that’s as small as possible while keeping the best sound quality. We also have two different models so if one doesn’t work for you, the other will.

Audien doesn’t have all the bells and whistles of $5,000 hearing aids, but they provide all the features you NEED to improve your hearing. And they cost 95% less than prescription hearing aids. They work for our 1 million+ customers and if you don’t like them, you can return them to try prescription devices!

No, but we do accept FSA and HSA cards for payment at checkout!

Charging time is approximately 4 - 6 hours.

The charger comes with a wall transformer that plugs into a standard 120 volt outlet. You may either plug the USB charging cable into that wall transformer once in an outlet or you may plug the USB charging cable into a USB computer port.

The “pull line” or “removal antenna” is solely meant for removing the hearing device from your ear. It can be removed without affecting any other components of the hearing aid but we recommend it stays attached for easy removal.

FAST! We ship all orders within 24-48 hours of receiving them! On average our product is delivered within 3-5 business days.